Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Misty Parker

Misty Parker

October 9, 2025

5  out of  5
rating by Misty Parker
"Alex Geung I would highly recommend He is an amazing insurance agent. He will definitely take care of whatever you need and make sure you know about every type of insurance, including life insurance that is offered. He will explain all the benefits so that you can understand I know there are lots of insurance companies around, but I would not send anyone anywhere else?"
We responded:
"Thank you so much, Misty! I’m glad we could help explain your insurance options and provide the care you deserve. We truly appreciate your recommendation and are always here if you need anything!"
Profile photo of Chad Schleicher

Chad Schleicher

October 9, 2025

5  out of  5
rating by Chad Schleicher
"Great personal service and pricing is very competitive. They actually answer the phone and look into any questions you may have."
We responded:
"Thank you so much for the great review! We’re happy to hear you appreciate our personal service and competitive pricing. We always make it a priority to be available and help with any questions you have. Looking forward to assisting you again!"
Profile photo of Amy Danowski

Amy Danowski

October 7, 2025

5  out of  5
rating by Amy Danowski
"Sharon was super helpful and knowledgeable. She was able to take care of all of my needs and answer all of my questions!"
Profile photo of Angela N

Angela N

September 26, 2025

5  out of  5
rating by Angela N
"I’m so glad I switched to State Farm. They reached out to me before my last renewal and offered me an even cheaper rate 😍"
We responded:
"Thank you for your feedback! We're happy to hear that switching to State Farm saved you money and that we could provide a better rate before your renewal. We're here anytime you need assistance!"
Profile photo of Richard Contreras

Richard Contreras

September 26, 2025

5  out of  5
rating by Richard Contreras
"Alex is outstanding — truly professional, reliable, and responsive. From start to finish, he made everything easy and stress-free. He took the time to answer all of my questions clearly, guided me through the process step by step. Even though I’m currently not able to switch, I left knowing more about insurance compared to anyone else I’ve spoken to. If you want someone who truly cares about you to help you, he’s that guy."
We responded:
"Thank you for the wonderful review! I’m glad we could make the process easy and help you feel more informed. Whenever you’re ready or have questions, we are here to assist!"
Profile photo of Erik Peterson

Erik Peterson

September 25, 2025

5  out of  5
rating by Erik Peterson
"Happy to be back with State Farm. Alex and Justin have always done a great job for us with ALL of our Insurance needs. Had to leave for a while b/c prices got out of control but they kept my number and worked hard to taylor a plan that fits our needs and our budget. Thank You. If you haven't shopped insurance for a while give these guys a call and they will hook you up!"
We responded:
"Thank you for your great review! We're glad to have you back and happy we could create a plan that fits your needs and budget. We appreciate your recommendation and look forward to continuing to serve you!"
Profile photo of mathew pennington

mathew pennington

September 23, 2025

5  out of  5
rating by mathew pennington
"Sharon is awesome. I highly recommend them to anyone looking for insurance. You won't be disappointed."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Sharon provided you with excellent service. If you ever need anything else, please don't hesitate to reach out. We appreciate your trust in us!"
Profile photo of Jessie Viola

Jessie Viola

September 22, 2025

1  out of  5
rating by Jessie Viola
"Cold dialing me to offer lowered rates but hung up on me when I explained I just renewed with ussa. Very unprofessional"
We responded:
"Thank you for your feedback. We apologize for the experience you had—it is never our intention to be unprofessional or dismissive. We appreciate you letting us know, and we will address this with our team to ensure better communication moving forward. If you’d like to discuss this further, please feel free to contact our office directly."
Profile photo of Mona Mcnair

Mona Mcnair

August 15, 2025

5  out of  5
rating by Mona Mcnair
"Great office always easy to get a hold of somebody. Alex is great at explaining things and making sure you're happy with your policy overall wonderful service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Samantha Branciforte

Samantha Branciforte

July 31, 2025

5  out of  5
rating by Samantha Branciforte
"If I could give 6 stars I would give them! Alex with State Farm is amazing! He was professional, knowledgeable, and patient with all my questions. Talking insurance is not the most exciting but Alex explained things well and in a way I could understand that wasn’t boring."
We responded:
"Thank you for the wonderful review! We’re glad Alex made insurance easy to understand and helped with all your questions. We appreciate your trust and are here whenever you need us!"
Profile photo of Don Blumberg

Don Blumberg

July 24, 2025

5  out of  5
rating by Don Blumberg
"Great customer service"
We responded:
"Thank you for the 5-star review! We’re glad you had a great experience and appreciate your support. If you ever need anything, we’re here to help!"
Profile photo of April Hipps

April Hipps

July 24, 2025

5  out of  5
rating by April Hipps
"I have nothing but positive things to say about Sharon. In a difficult time, Sharon was able to step up and make all the changes necessary for my policy. Additionally, I had bought a new truck and once again she flawlessly got everything handled and is super pleasant and kind. I highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Seth Hartley

Seth Hartley

July 14, 2025

5  out of  5
rating by Seth Hartley
"I had a great experience working with Alex for my insurance needs. He was incredibly professional, knowledgeable, and took the time to explain everything clearly so I could make the best decision. The quality of service he provided was top-notch—he made the whole process smooth, stress-free, and tailored exactly to what I needed. I highly recommend Alex to anyone looking for reliable, high-quality insurance service."
We responded:
"Thank you for your feedback Seth! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Madie Dobson

Madie Dobson

July 14, 2025

5  out of  5
rating by Madie Dobson
"Alex made the process of getting insurance super simple and answered all of my questions with ease!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Alicia Harris

Alicia Harris

July 11, 2025

5  out of  5
rating by Alicia Harris
"Alex was so professional yet friendly. He is very efficient. I'm saving quite a bit compared to 🦎"
We responded:
"Thank you for the 5-Star review Alicia! If you ever need anything our office is here to help! "
Profile photo of Richard Spletter

Richard Spletter

July 7, 2025

5  out of  5
rating by Richard Spletter
"Alex is very professional and responsive. He made it very easy for me to make a payment and set me up for automatic payments."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Rebekah Hill

Rebekah Hill

July 7, 2025

5  out of  5
rating by Rebekah Hill
"Friendly and helpful"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Profile photo of Paul Grube

Paul Grube

July 3, 2025

5  out of  5
rating by Paul Grube
"Alex took care of my case and saved me quite a bit of money monthly when I consulted him about my coverage on my van. he was honest and sincere and laid all the facts out for me so that I could do an informed decision. he’s very personable and supportive, and I would highly recommend him and State Farm. I changed my location of what State Farm office I use to this location about a year ago because the previous office moved further away from the house and this is conveniently located right across the street from where I live."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Laura

Laura

July 2, 2025

5  out of  5
rating by Laura
"Very helpful, understanding and professional!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Rajendra Chalasani

Rajendra Chalasani

July 1, 2025

5  out of  5
rating by Rajendra Chalasani
"Alex provided excellent service and very helpful in explaining the details on the policy ."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Colin Zaccagnio

Colin Zaccagnio

June 23, 2025

5  out of  5
rating by Colin Zaccagnio
"Alex is fantastic at sharing knowledge and making a transition from one company to another very simple. Thank you very much for the excellent customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ryan Orlando

Ryan Orlando

April 29, 2025

5  out of  5
rating by Ryan Orlando
"We recently worked with Justin Gemoll's State Farm office while buying our very first home, and I can't say enough good things about the experience. A special thanks to our account representative, Alex Geung, who made the entire process so easy and stress-free. Alex walked me through setting up our homeowners insurance and helped us bundle it with our existing car insurance to get the best rate possible. He was extremely communicative, always available to answer questions, and even coordinated directly with our mortgage lender to make sure everything went smoothly. On top of the great service, the office surprised us with an Amazon gift card when we finalized our policy — a really thoughtful and friendly touch! Highly recommend Justin Gemoll's office and especially Alex if you're looking for knowledgeable, helpful, and personable service."
We responded:
"We’re thankful for your feedback Ryan! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Devon P. (UKy524)

Devon P. (UKy524)

April 16, 2025

5  out of  5
rating by Devon P. (UKy524)
"Alex always helps me out. A+"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of M W

M W

March 30, 2025

5  out of  5
rating by M W
"Because our current insurance provider had been consistently raising our monthly rates, we were shopping around for a new auto, home and umbrella provider. We contacted a total of 4 different companies (USAA, Farmers, Geico, State Farm) and spent quite a bit of time comparing quotes and asking questions to ensure we purchased the coverage we needed. Two of the companies had us on hold for close to an hour before we were able to talk to someone either in another country with a thick accent or someone who didn’t seem to know more than we did about insurance. When we talked to Alex, he took the time to break down exactly what would be a good choice for our particular situation. We really appreciated the customized service we received and his positive attitude. No matter how many questions we asked and re-asked, he explained the coverages and prices until we understood what we needed and what they could provide. Even though State Farm wasn’t the least expensive of the 4 companies (they were 2nd to least expensive but provided more coverage), we chose to go with them because our coverage was more and the customer service we received was top notch. We’ve already recommended this office to another family member. Thank you Alex!"
We responded:
"Thank you for your wonderful review! I'm thrilled to hear that you appreciated the personalized service from Alex and found the coverage options helpful. Your trust and recommendation mean the world to us! If you have any questions or need assistance in the future, please feel free to reach out. Thanks again for choosing State Farm!"
Profile photo of Timothy Lovell

Timothy Lovell

March 26, 2025

5  out of  5
rating by Timothy Lovell
"I’ve worked with Alex Gerung for a few years now and he’s been great every time. Saved me quite a bit on insurance and explained the cost and discounts in detail. 10/10 would always recommend these guys."
We responded:
"Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear about your positive experiences with Alex Geung and our team. It’s great to know that we could help you save on insurance while providing clear explanations about costs and discounts. Your recommendation means the world to us, and we’re always here to assist you whenever you need."